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[Main functions] ■ Checking the connected line area You can check whether you are connected to Rakuten line or partner line. ■ Confirmation of data usage You can see the remaining amount of data and usage status at a glance with a graph. You can also check the data usage by Rakuten line / partner line / day, and the communication charges for calls / SMS. ■ Confirmation of usage charges You can check monthly usage charges, payment status, and usage details. You can also set Rakuten points to be used for monthly payments. ■ Confirmation / change of contract plan contents You can apply for or change additional optional services. You can also use the app to replace the SIM if it is stolen or lost. ■ Support From customer support, you can search for problems by category selection or keyword search. If you have a problem, you can ask a question from the chat consultation. * Chat consultation may take some time to reply depending on the congestion situation. Please note. [Other recommended functions] ・ Data high-speed mode ・ Rakuten point usage settings ・ Communication speed measurement ・ Various procedures (SIM exchange, transfer to another company MNP, suspension of use, cancellation) ・ Carrier payment ・ Confirmation of usage details ・ Set or change payment method ・ Purchase of products and accessories ・ Check application history ・ Setting and changing contractor information ・ AI Easy Identity Verification (eKYC) ▼ About my Rakuten Mobile App https://network.mobile.rakuten.co.jp/guide/my-rakuten-mobile/ ▼ Frequently Asked Questions Please check the customer support page below https://network.mobile.rakuten.co.jp/support/