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3.5 (1 votes)
Description of My BT
Download the My BT app to get straightforward service at your fingertips.
The award-winning My BT app is the quickest way to manage your BT account on the go and get help with your BT products if you need it.
Check and pay your latest BT bill, view your Broadband usage, track your orders and view your package from the convenience of your phone.
If you have a problem with your BT service, you can check the real-time status of BT services in your area. We’ve also included some handy tools to help you optimise your broadband, including testing your BT broadband speed and restarting your BT Home Hub remotely.
• Check your latest bill
• Pay your bill
• View your package
• View your Broadband usage
• Track an order
• Change an engineer appointment
• Track your engineer appointment
• Check the status of BT services in your area
• Test your broadband speed
• Restart your Hub
• View top FAQs
• Contact us
To use the app you’ll need a valid BT ID and password. If you have forgotten your username or password, go to www.bt.com/password. You'll also be able to log into the app using a 4 digit pin making it faster for you when you come back.
Winner of the Silver Award in the Best App category at the 2015 UK Digital Experience Awards.
Please note: This app is not compatible with BT Business accounts.
We are aware that certain customers are currently unable to run speed tests successfully, if this is affecting you please fill in this short survey to aid our investigation. http://tinyurl.com/mybtappreview
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